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Shipping Instructions / Label

Shipping Instructions

Sending your product for repair is as easy as, 1- 2-3

1. Identify your product by taping a business card or address label to each component. We receive many parts , so it is important to be able to identify yours.

* When sending an Orascoptic or Designs for Vision LED, send only the defective component. * If sending another brand LED, include the charger, battery pack, & headlight.  Do NOT send loupes.  We may need your specific charger in case your battery needs charging after shipping).   * If you are sending loupes, please do NOT send your headlight.

2. Include the following contact information in your package:

Your name

Shipping address:

 for returning your product to you.
Many people ship using The UPS store, or FedEx, so the return address on the package will be the shippers.

Brief Description of the problem & how it occurred

Phone number  

 (When we receive your product, we contact you to verify repair options).

Email address  

(Upon completion of repairs, you will receive an invoice via email)   NOTE: Your returned package will require a signature.

3. Ship your package by attaching the completed shipping label.

 (use the carrier of your choice to ship your package to us. ( FedEx, UPS, or USPS)
Click HERE for printable instructions & Shipping Label.