eagle

Cordless LED problems

Recently we are seeing significant inquiries about problematic Cordless LEDs aka “Wireless LEDs”. The primary complaints is intermittent or totally non-functioning  devices. The vast majority of criticism involves “newer” units no longer covered under the manufacturers warranty.

Examination

Excessive wear is obvious, presumably a result of constant removal & replacement of batteries for charging. Many units have missing contact surfaces, or the plastic clip that retain the battery is mangled or worn.  Still others the battery itself is already dead.

Loupes with “built in” LEDs have the added issue of wires or flexible PCBs in the arms not functioning properly as a result of folding the frame arms.

Run Times:

Common run time of traditional battery pack is about 8-10 hours, some longer. On the other hand, Cordless LEDs requiring charging every couple hours seems common.

Consider this:

If you work 4-5 days a week and your cordless unit needs charging every 2 hours or so, – in a single year you could be removing & replacing the battery hundreds to well over a (1000) thousand times. Ask yourself: how many times can a lithium Ion battery be charged? – How long will my charger last running nearly constantly to keep up with my battery needs.

Before cordless LEDs, it was extremely rare to see a newer traditional Battery Pack in need of repair. (Except for accidental damage). Now, we see some pristine cordless LEDs no longer functioning properly after only about a year of normal use.

Considerations

 Run Time,

When looking for a cordless LED, be sure to look for the run time on a single battery. Some claim run times up to 4-6 hours, but in the fine print you may find thats on the lowest setting & using multiple batteries.

Weight,

Also inquire about the weight of the entire device that will be added on the bridge of your nose. Total weight, not just the LED  without the battery. Read the fine print

Other criticism,

Impressions on a users nose caused by cordless units additional weight. Some complain of cordless LEDs shadow while using the dental offices overhead light. Still others report headaches & pain on bridge of their nose. A few, who questioned the seller of the device, said they were encouraged to limit or use the unit less frequently.

OEM Repairs – Very costly in time & dollars

OEM Repairs very costly & time consuming

Considering repairing your loupes or LED? Are you being told by the company that sold the device to you in the first place, the simple repair you need is going to take weeks & cost a small fortune? Equally important, are you going to be able to function properly without your Loupes or LED for that extended period of time?

Reading independent reviews about the company that sold you the product in the first place is a great idea. Alternatively, speaking with colleagues facing similar issues can be a source of guidance. Investigate a companies reputation for Service & Support after the sale?

A few companies simply put their logo put on a cheap knock-off from an overseas maker. Where can you go when you need support? Still others peddle an unproven product, routinely discontinue it, leaving you, not only without support, but an obsolete device. Finally, try calling, to see if you are able to speak with a knowledgeable person in their support staff?

Better yet contact, Eagle Optical Repair to discuss your issue, or get an estimate.

Sending your device for a free evaluation is simple.

1.Print the shipping label on our Shipping instructions page.

2. As soon as it’s received, you will be contacted to verify the repair cost.

3. If you agree, the repair is done at that time.

4. An invoice is sent & your product is shipped.

90-95% of repairs take 2 days or less. For details visit 

For further reading about repairing your LED  visit:

 eagleopticalproducts.com/wp/led-light-repair/

Orascoptic Apollo, Discovery, Endeavour  Repair

Discovery

Apollo

Endeavour

Orascoptic produces some of the most reliable LEDs , for example Apollo, Discovery, & Endeavour models.

Over time, certain components simply wear out from normal use. Cords, jacks, connectors  & internal batteries are a few examples.

Some failures occur slowly over time, unlike others that happen without warning.

Being without the LED  that you have become accustomed, can present a challenge. Some take the inconvenience in stride while others react impulsively, and end up wasting unnecessary money on a replacement. We think its a good idea to check your device on a regular basis so as to avoid any avoidable surprises.

Additional information can be found here 

Common Cable Failure Causes: 

  1. Hardening, cracking, brittle cables.
  2. Accidental breakage.
  3. Heat, usually generated by use of a thinning or failing cable.
  4. Non professional or mediocre repair.

Proper Cable Care:

  1.  The use of alcohol or similar solvents to clean a cable contributes to cracking & deterioration. It may clean the cable, however it also dries it out making it stiff and prone to cracking, on the other hand cleaning  with mild hand soap and water.
  2.   Folding a cable tightly or knotting it is very detrimental. Repeated tight winding will diminished cable life.

Premium Cable Features:

  1. Cables with first rate conductors sized for proper operation is crucial, at the same time offering improved reliability. Oxygen free copper, silver plated copper, as well as other premium conductors are the best choice
  2. Flexible jacket material. Most newer cable coverings are made with advanced polymers, silicone or other quality materials that are shown to remain supple longer.
  3. Exceptional wear cables, for example nylon reinforced or advanced  material type. Proven to remain flexible longer. unlike low quality counterparts.

Our replacement cables are superior, therefore we can warranty them with a full 5-year free repair or replacement guarantee.

Examples of some repairs are here. www.eagleoptical.com

Additional questions or concerns about our repair services can be found at eagleopticalproducts.com/wp/faqs/

Orascoptic LED Repair

LED repair of Discovery, Endeavour, and Apollo LEDs are a service we perform routinely. As a result of the volume of repairs we do, we have become very proficient at it. Generally it takes two days or less from the time we get a device until the service is complete. We know your time is important.

Frequently cases involve wiring near the battery pack the connector itself. When the plug or jack is intact, repair is very straight forward. While many plugs contain very tiny contacts, repair is possible. Our extensive inventory of plugs, jacks as well as internal plug components, means you will never be inconvenienced waiting for a part.

We believe quality units like Orascoptic’s Apollo, Discovery, Endeavour, Sunburst, and  Zeon are well worth being repaired considering of their reliability in addition to the high cost of a replacement unit.

Find additional information about orascoptic led repair at eagleopticalproducts.com/wp/faqs/

Photos below show an actual jack in need of repair.

P1000595

Damaged Connector

Damaged Connector

Note the pin size & shape.

Our technicians have the equipment in addition to the skills necessary to diagnose as well as perform intricate repairs. Eagle Optical repair all makes and models of LED.

Further information about LED repair services available at Eagle Optical Products can be found HERE.

Repair of Common LED Problems

This gallery contains 1 photo.

LED Light Repair

Connector Assembly

We find Repairs for common LED issues are usually  due to a break or short in wiring wire between the LED and the battery pack. Adding a strain relief to prevent a reoccurrence of the same problem is an easy yet affordable improvement.

Frequent Causes

Most issues are not the fault of manufacturing defects, but rather an accident other unplanned event. If a unit falls on to a hard surface it can damage internal components, in spite of looking perfectly fine. 

“Hooking” the cord on something or stretching it usually results in damage. LED cables are easy to snag.

Most times this potential problem can be minimized by keeping the cord underneath your lab coat. Using a twist tie to coil up  excess slack is another good idea. Repairs of common LED issues can be avoided by proactively shortening the cable to suit your needs.

Repair costs

The majority of LED Light Repair for Common Problems are easily fixed,  therefore very affordable, yet some are under the impression that repair of the unit is either not possible or expensive. The fact is while advances in technology are increasing, so are manufacturer’s desire to lower costs.  One of the easiest ways to lower cost is to use cheap plastic components. Some of the most reliable LEDs have metal components which are far superior to low cost plastic. In most cases a repaired quality unit can outlast many current bargain models.

Find a reputable facility

Consider having your LED or Loupes repaired? Repairs for common LED issues need to be done by a reliable provider. Eagle Optical suggests you select a trustworthy repair facility with a reputation of standing behind their work, as well as offering a warranty. If time is a factor, ask the repair facility their turn around time. A reputable facility can quickly diagnose and restore your LED to like new function. Having an extensive parts inventory of most common repair parts is important.

At Eagle Optical we also have the ability to duplicate, or make from scratch for example parts that are no longer readily available.

Considering the lofty price of a new unit, you may want to look into an affordable repair. Even if you decide to spend the money for a new unit, isn’t it worth considering repairing your present LED for a “back-up”?

Most repairs are complete in about the same time it takes to order & receive a new one.

http://eagleopticalproducts.com/wp/led-light-repair/

Buy new loupes? or fix the ones you have!

“My current loupes are near perfect and work fine.  I  need a small part replaced, but when I contact the seller, I am told, Sorry, We don’t do repairs or know anyplace that does, but we will be glad to sell you an expensive new set”.

Sound familiar? With high replacement cost and tight money, we hear this more and more. Eagle repairs most brands of Loupes, offering an affordable repair or refurbishment service for those who believe their loupes have a lot of life left in them.

Problems

With some loupes issues range from an inexpensive attaching part, however some as serious as a lens assembly. Many times these issues repairable, despite what others tell you.

Frames

Another dilemma can be the frames. If your oculars and adjusting mechanism are fine, you probably just need them installed on new frames. We stock hundreds of frames in a variety of styles and colors. So if you need new frames, or just want a different look, Click here. We  offer several attractive designer frame styles for  optical loupes. Colors include dark blue, turquoise, bronze, plum, gold to name a few. The new designer frames incorporate head-hugger temples for greater comfort. For safety, snap-on side shields are included. Our new Designer frame line, compliments our best seller titanium frame.

For new frames visit eagleopticalproducts.com/wp/frames-for-loupes-2/

Contacting us

If your loupes have issues and you are interested in having them repaired, Please contact us. Typical turn around time is 2 days, (plus shipping time). We believe it’s a great alternative to the high cost of replacement.

If you don’t agree, call  anyway,  there’s a good possibility we may be interested in purchasing your damaged Loupes for parts.

We have repaired products from most manufacturers including, Designs for Vision, Eagle, Leica, Lumineer, Orascoptic, Surgitel, Zeiss, and  more.

EAGLE OPTICAL DESIGNER FRAMES FOR LOUPES

Eagle Optical  offers several attractive designer frame styles for  optical loupes. Colors include dark blue, turquoise, bronze, plum, gold to name a few. The new designer frames incorporate head-hugger temples for greater comfort. For safety, snap-on side shields are included, standard. These new frames compliment the mainstay solid titanium frame which is a current best seller. By using the same high quality  designer frames the Medical Professional gets the best of both worlds – quality optical loupes on High Fashion Frames.

Eagle Optical Products registered with FDA

designer turquois 1Continuing its commitment to optical excellence, Eagle Optical Products has been approved by the Food and Drug Administration for registration. Suppliers registered with the FDA means that they comply with all current regulations pertaining to the products it produces and sells. The FDA’s mission is to promote and protect the public health, by helping safe and effective products reach the market in a timely fashion, and monitor products for continued safety after they are in use. Eagle Optical’s wide array of magnifications and frame styles, compliment its mainstay Leica Dental Loupes. Escalating market share is a sign of product acceptance by insightful medical professionals.

Eagle Optical Products acquires Leica Microsystems’ Dental – Surgical Telescope Products

Eagle Optical’s parent company  acquired Leica Microsystems’ “Dental / Surgical Telescope Products from Leica Microsystems SOM division of Buffalo NY.  Eagle Optical’s parent company,  is an ISO-9002 registered OEM supplier to Leica Microsystems and Reichert Ophthalmic Instrument company.