Recently we are seeing significant inquiries about problematic Cordless LEDs aka “Wireless LEDs”. The primary complaints is intermittent or totally non-functioning devices. The vast majority of criticism involves “newer” units no longer covered under the manufacturers warranty.
Excessive wear is obvious, presumably a result of constant removal & replacement of batteries for charging. Many units have missing contact surfaces, or the plastic clip that retain the battery is mangled or worn. Still others the battery itself is already dead.
Loupes with “built in” LEDs have the added issue of wires or flexible PCBs in the arms not functioning properly as a result of folding the frame arms.
Common run time of traditional battery pack is about 8-10 hours, some longer. On the other hand, Cordless LEDs requiring charging every couple hours seems common.
If you work 4-5 days a week and your cordless unit needs charging every 2 hours or so, – in a single year you could be removing & replacing the battery hundreds to well over a (1000) thousand times. Ask yourself: how many times can a lithium Ion battery be charged? – How long will my charger last running nearly constantly to keep up with my battery needs.
Before cordless LEDs, it was extremely rare to see a newer traditional Battery Pack in need of repair. (Except for accidental damage). Now, we see some pristine cordless LEDs no longer functioning properly after only about a year of normal use.
When looking for a cordless LED, be sure to look for the run time on a single battery. Some claim run times up to 4-6 hours, but in the fine print you may find thats on the lowest setting & using multiple batteries.
Also inquire about the weight of the entire device that will be added on the bridge of your nose. Total weight, not just the LED without the battery. Read the fine print
Impressions on a users nose caused by cordless units additional weight. Some complain of cordless LEDs shadow while using the dental offices overhead light. Still others report headaches & pain on bridge of their nose. A few, who questioned the seller of the device, said they were encouraged to limit or use the unit less frequently.
OEM Repairs very costly & time consuming
Considering repairing your loupes or LED? Are you being told by the company that sold the device to you in the first place, the simple repair you need is going to take weeks & cost a small fortune? Equally important, are you going to be able to function properly without your Loupes or LED for that extended period of time?
Reading independent reviews about the company that sold you the product in the first place is a great idea. Alternatively, speaking with colleagues facing similar issues can be a source of guidance. Investigate a companies reputation for Service & Support after the sale?
A few companies simply put their logo put on a cheap knock-off from an overseas maker. Where can you go when you need support? Still others peddle an unproven product, routinely discontinue it, leaving you, not only without support, but an obsolete device. Finally, try calling, to see if you are able to speak with a knowledgeable person in their support staff?
Better yet contact, Eagle Optical Repair to discuss your issue, or get an estimate.
Sending your device for a free evaluation is simple.
1.Print the shipping label on our Shipping instructions page.
2. As soon as it’s received, you will be contacted to verify the repair cost.
3. If you agree, the repair is done at that time.
4. An invoice is sent & your product is shipped.
90-95% of repairs take 2 days or less. For details visit
For further reading about repairing your LED visit:
Orascoptic produces some of the most reliable LEDs. Such as: Apollo, Discovery, & Endeavour models. These models use metal housings as opposed to less expensive plastic.
Over time, even the finest devices can have certain components simply wear out. From not only normal use but accidental events. For instance, cables, jacks, connectors & internal batteries are common replacement candidates.
Some failures occur slowly over a long period of time. Others happen without warning.
Being without an LED that you have become dependent, can present a challenge. While a number take the inconvenience in stride. Others react impulsively. Some even end up wasting unnecessary money on a replacement. We think its a good idea to check your device on a regular basis so as to avoid any inconvenient surprises.
Additional information can be found here
Common Cable Failure Causes:
- Hardening, cracking, brittle cables, as a result of age or improper cleaning.
- Accidental breakage. For example hooking a cable on something.
- Heat, usually generated by continued use of a thinning or failing cable.
- Non professional or mediocre repair, such as taping a problem area
Proper Cable Care:
- Using alcohol or similar solvents to clean a cable contributes to cracking in addition to deterioration. While It may clean the cable, it also dries it out, making it stiff and prone to cracking, On the other hand cleaning with mild hand soap and water can make them last a lot longer.
- Winding or twisting a cable tightly or knotting it is very harmful. Repeated tight coiling as opposed to loose rolling will diminished cable life.
Premium Cable Features:
- Conductors sized for proper operation is crucial, while at the same time offering improved reliability. Oxygen free copper, silver plated copper, as well as other premium conductors are the best choice
- Flexible jacket materials. Most newer cable coverings are made with advanced polymers, silicone or other quality materials proven to remain supple longer.
- Long wearing cables, for example: nylon reinforced or advanced material type. proven to remain flexible longer, unlike low quality counterparts.
In conclusion, superior replacement cables last. Therefore we can offer a full 5-year free repair, or replacement guarantee.
Examples of some repairs are here. www.eagleoptical.com
Additional questions or concerns about our repair services can be found at eagleopticalproducts.com/wp/faqs/
Orascoptic LED headlight repair of Discovery, Endeavour, and Apollo LEDs are a service we perform routinely. As a result of the volume of repairs we do, we have become very proficient at it. Generally it takes two days or less from the time we get a device until the service is complete. We know your time is important.
Frequently cases involve wiring near the battery pack the connector itself. When the plug or jack is intact, repair is very straight forward. While many plugs contain very tiny contacts, repair is possible. Our extensive inventory of plugs, jacks as well as internal plug components, means you will never be inconvenienced waiting for a part.
We believe Orascoptic LED headlight repair is very worth while for quality units like Orascoptic’s Apollo, Discovery, Endeavour, Sunburst, and Zeon models considering of their reliability in addition to the high cost of a replacement unit.
Find additional information about orascoptic led repair at eagleopticalproducts.com/wp/faqs/
Photos below show an actual jack in need of repair.
Note the pin size & shape.
Our technicians have the equipment in addition to the skills necessary to diagnose as well as perform intricate repairs. Eagle Optical repair all makes and models of LED.
Further information about LED repair services available at Eagle Optical Products can be found HERE.
We find Repairs for common LED issues are usually due to a break or short in wiring wire between the LED and the battery pack. Adding a strain relief to prevent a recurrence of the same problem is an easy yet affordable improvement.
Most issues are not the fault of manufacturing defects, but rather an accident other unplanned event. If a unit falls on to a hard surface it can damage internal components, in spite of looking perfectly fine.
“Hooking” the cord on something or stretching it usually results in damage. LED cables are easy to snag.
Most times this potential problem can be minimized by keeping the cord underneath your lab coat. Using a twist tie to coil up excess slack is another good idea. Repairs of common LED issues can be avoided by proactively shortening the cable to suit your needs.
The majority of LED Light Repair for Common Problems are easily fixed, therefore very affordable, yet some are under the impression that repair of the unit is either not possible or expensive. The fact is while advances in technology are increasing, so are manufacturer’s desire to lower costs. One of the easiest ways to lower cost is to use cheap plastic components. Some of the most reliable LEDs have metal components which are far superior to low cost plastic. In most cases a repaired quality unit can outlast many current bargain models.
Find a reputable facility
Consider having your LED or Loupes repaired? Repairs for common LED issues need to be done by a reliable provider. Eagle Optical suggests you select a trustworthy repair facility with a reputation of standing behind their work, as well as offering a warranty. If time is a factor, ask the repair facility their turn around time. A reputable facility can quickly diagnose and restore your LED to like new function. Having an extensive parts inventory of most common repair parts is important.
At Eagle Optical we also have the ability to duplicate, or make from scratch for example parts that are no longer readily available.
Considering the lofty price of a new unit, you may want to look into an affordable repair. Even if you decide to spend the money for a new unit, isn’t it worth considering repairing your present LED for a “back-up”?
Most repairs are complete in about the same time it takes to order & receive a new one.